Office communicator status not updating

by  |  03-Aug-2016 22:17

It turns out that it was a user profile issue where the Cisco Jabber whether it was installed or not had been set as the Default IM App Provider.

This is read by Outlook 2013 to determine presence. I found the offending registry key Change the Default IMApp String Value from Cisco Jabber or whatever it is to Lync Restart Outlook and presence will be shown.

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Update-Cs User Database is a Power Shell cmdlet for updating Lync’s user database.

From Tech Net’s description: “More often than not, the automatic synch between the user database and Active Directory will keep the information in the user database up to date.

The ALM function is fully integrated into the Jabber Client.

Using a Custom Tab on Jabber, the user opens an ALM control screen where he can either log in or log out his desktop phone.

I'm a developer with more than fifteen years' experience as a programmer and information technology generalist with various Fortune 500 companies. Expertise includes Web, database, and application development.

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